Subscription & Billing
The Subscription page provides a complete view of your organization's plan, billing cycle, and payment details. Organization Admins can manage subscriptions, upgrade plans, and update payment methods.
Subscription Overview
Plan Name & Status
View your current plan, pricing, and subscription status (active, trialing, past due, or canceled).
Billing Cycle
See your billing interval (monthly/yearly), next billing date, days remaining, and auto-renewal status.
Payment Method
Add or update your payment method. Supports credit/debit cards and other payment options.
Plan Features
Review all features included in your current plan. Compare with available upgrades.
Managing Your Subscription
1
View Current Subscription
Navigate to Settings → Subscription. The page displays your current plan name, status badge, pricing, and billing cycle details.
2
Review Plan Features
The features list shows everything included in your plan — user limits, branch limits, storage, and addon features like proctoring and certificates.
3
Upgrade Plan (Optional)
Click Upgrade Plan to compare available plans and switch to a higher tier. Upgrades are prorated for the remaining billing period.
4
Manage Payment Method
Click Add Payment Method or update an existing one. Payment details are securely stored and used for automatic renewal.
Subscription Statuses
- Active — Your subscription is current and all features are available
- Trialing — You're on a free trial period. Add a payment method before it expires
- Past Due — Payment failed. Update your payment method to avoid service interruption
- Canceled — Your subscription has been canceled. Data is retained for 30 days
Auto-Renewal
Subscriptions auto-renew by default at the end of each billing cycle. The subscription page shows your auto-renewal status and next billing date. To cancel auto-renewal, contact support or use the subscription management options.